Experience the Miracle of Lanmere Beauty SkiNcare & HAIRCARE

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Lanmere Beauty products are crafted in small artisan batches; each is handmade, poured, and meticulously packed and sealed to guarantee freshness and your peace of mind.

Our products include preservatives to ensure your safety. However, even with these preservatives, it's best to use them within 12 to 18 months after opening. To help prolong the shelf life of your products, store them in closed containers in cool, dry places away from direct sunlight. Additionally, try to prevent water from splashing into the container.

We typically process and ship orders within 1 to 2 days from the date of the order, Monday through Friday. We use USPS for shipping. Please allow 3-4 business days for your order to arrive.

Our #1 priority is to produce outstanding products that have all of our customers raving about how wonderful it makes them feel. However, should you encounter any issues with any product, we gladly invite you to share your concerns with us so we can work together to find a solution. Ultimately, if an exchange or refund enhances your customer experience, we are more than willing to accommodate your needs. Please email Lanmere at CustomerCare@LanmereBeautyCompany.com within 15 days of receipt along with your order number and an explanation of the issue along plus your phone number should a phone call be needed for a clearer understanding. We are not trying to complicate anyone's lives with this ask. We are a small business and we produce all products in small batches. We want to be certain that we are taking all feedback very seriously and keeping all of our products & clients safe. Thank you. 

If you receive an order that is damaged, please notify us within 48 hours of delivery and reach out to the shipping carrier to advise them of damage since the S&H responsibility would be theirs. Do not return the damaged products. We are happy to issue a credit for your next purchase, which would be processed within 30 days of the original transaction. If you receive a damaged product, please follow these steps:

1. Contact the shipping carrier to file a complaint regarding the damage. 
2. Email Lanmere at CustomerCare@LanmereBeautyCompany.com within 48 hours to request credit for the damaged item. Be sure to include your order number, a detailed      description of the issue, and photographic evidence of the damage along with correspondence from USPS in case shipping credit was issued since Lanmere is not responsible for shipping. Thanks. 

Any information provided is not meant to be interpreted as medical advice and should not be used for diagnosing, treating, curing, or preventing any diseases. If you have concerns regarding particular health issues or medical conditions, please reach out to your healthcare provider. Be sure to review all ingredient labels thoroughly if you have any allergies or sensitivities to certain components before using the products. Always patch-test new products before use. Lastly, if you notice any skin irritation, stop using the product right away and consult your healthcare provider.